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Salon Terms & Conditions

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Punctuality and Courtesy

Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

 

Please arrive 15 minutes before treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

 

Cancellations

Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. Cancellations should be made by calling us on +350 *******.

 

Prepaid Courses of Treatments

Have a validity of 12 months from date of purchase, unless otherwise stated.

 

TreatCard - Our Loyalty Reward Card

TreatCard points cannot be redeemed for cash, sold, or transferred. Your TreatCard must not be transferred to a third party. Points can only be redeemed on certain treatments. Your TreatCard cannot be used in conjunction with any other offer or discount. All client TreatCards remain the property of BYBU Aesthetics. BYBU Aesthetics reserves the right to without notice: a. terminates the scheme b. decline to issue Loyalty cards c. withdraw or cancel the loyalty card or scans collected d. alter or amend the terms & conditions of the Manor Beauty TreatCard scheme.

 

Gift Vouchers

Gift Vouchers are non-refundable and are valid for 12 months (unless stated otherwise) from the purchase date and will not be accepted after the expiry date. Vouchers may be used for services only Tuesday to Saturday. Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers. Gift vouchers purchased for a specific offer can only be used for the treatment stated on the voucher.

 

Price Alteration

We reserve the right to alter prices without prior notice.

  

Data Security

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

 

Medical Conditions

Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.

  

Children

Please understand that we can not accommodate children under 12 unless supervised by an accompanying adult during your treatment.. Please also be considerate of other clients.

 

Hygiene

Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilization equipment is approved by the local Environmental Health Officer. We only use new sterilized disposable needles for each client.

 

Payment

Most credit and Debit Cards are accepted including Amex or cash. All prices include value-added tax at a current rate.

 

Patch Testing   

Patch testing required for all clients for treatments where this is indicated.

 

Personal Items

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.

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